Fulfilment for Australian Shopify brands
Shopify makes selling easy. It does not make packing easy. That part is ours.
Shopify made it straightforward to start selling. It did nothing about the part where you are standing at a bench at nine in the evening with a roll of tape.
Parcelo takes the physical half of a Shopify business — the stock, the picking, the packing, the dispatch and the returns — so the part you are good at gets your attention.
What we take on
- Your stock, received and held
- Orders picked and packed to your specification
- Branded packaging and inserts if you use them
- Dispatch and courier handover
- Returns inspected and restocked
Working with your store
How orders reach us is a practical question we answer during onboarding based on your volume and setup. We will tell you exactly what the process looks like before you commit to anything — including where it involves manual steps.
We would rather describe a simple process accurately than advertise an integration we have not built.
Common questions
- Do you have a Shopify app?
- Not today, and we are not going to imply otherwise. Order flow is agreed during onboarding and we will be specific about what is automated and what is not.
- Can you use my own packaging?
- Yes. Custom and branded packaging is treated as part of the job rather than an exception charge.
Not sure what your fulfilment would actually cost?
Work out a realistic range first, then get a quote based on your real numbers.